Recensioni
Got this for my Mother's birthday. The frame is beautiful. Thank you for the fast service getting it here from Germany.
Got the star for my Mother's birthday. The constellation is great. We found it the night the certificate arrived. Thank you very much.
Tutto perfetto, idea originale. tranne la spedizione. DHL purtroppo a volte si affida a terzi che non hanno la stessa professionalità. Se vi serve regalarlo a qualcuno fatelo per tempo
le délai de livraison annoncé n'a pas été respecté. si j'avais su je n'aurais pas commandé sur ce site. le cadeau est arrivé 3 jours après l'événement pour lequel j'avais acheté ce coffret. de plus, l'enveloppe est arrivé plié et donc abîmé le coffret
This is the worst experience ever! I purchased or registered a start MONTHS ago! And I never received my documents/ certificate as of yet .
This saddens me as it was a gift to someone.
We are truly sorry that your documents didn't arrive, which is highly unusual and suggests an issue with the delivery service rather than our system.As soon as you contacted us, our team immediately stepped in to make things right. Since we quickly resolved this together and you accepted a partial refund, we would deeply appreciate it if you would consider updating your rating to reflect our quick customer support.Thank you for your cooperation and understanding.
Very expensive for a cheap frame with plastic all scratched up. Will never recommend.
Hi Jeri, sorry to hear about the trouble! Our frames use shatterproof acrylic glass instead of regular glass because it’s lighter, more durable, and protects your certificate without breaking in transit. Please contact our customer service team directly, and we’ll get this sorted out for you right away :)
Frame is cheap. Don't pay extra for a frame you can get at your local dollar general or dollar tree.
We are so sorry to hear about your experience. Instead of traditional glass, our frames feature shatterproof polystyrene acrylic glass. This material is lightweight, highly impact-resistant, and significantly reduces the risk of transit damage, ensuring your frame arrives safely while keeping your certificate fully protected. Please reach out to our customer support team directly—we are more than happy to find a solution for you :)
I was disappointed by the size of the star , maybe I didnt read the size when purchasing.
They are xmas presents.
Hi Natasha, we're glad to hear the stars will make wonderful Christmas presents! Thank you for your lovely review.
This gift was amazing. The documents were perfect and the app made it so easy to find my Dad's star. It was very special to see his star at his house (gippsland) and at mine (melbourne suburbs). A very unique gift that was perfect to remember a loved one that has passed.
Hi there, we're thrilled to hear that you found the gift meaningful and special. Thank you for sharing your lovely experience with us!
It was well received by the grieving family. We will definitely use your service again.
Regards, Donna.
Hi Donna, thank you so much for your kind words! We're glad we could help during such a difficult time. Best wishes, Star Registration.